The AI sales rep built for plumbing shops

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Hank the Pro is trained on the language, equipment, and dispatch logic of a real plumbing phone line.

Brands
Rinnai, Navien, Bradford White, A.O. Smith, Bosch, Rheem, Kohler, Moen, Delta, TOTO, American Standard. Models, error codes, and unit specs captured in real time.
Equipment
Tankless vs conventional vs hybrid water heaters, sewer scope, hydro jet, slab leak detection, repipe, sump and ejector pumps, water softeners, PRV and backflow preventers.
Terminology
Slab leak, sewer ejector, backflow, PRV failure, pinhole leak, gas line testing, root intrusion, septic tie in. Captured cleanly with the right intake questions per call type.

Hank tags emergency keywords in real time. Burst pipe, water everywhere, no hot water in winter, sewage backup, gas smell, slab leak. Active flood at 2 AM? Hank tells the caller to shut the main, captures the address, and warm transfers to on call. Slow drain on a Saturday? Booked for Monday morning, no overtime page.

Repair vs replace
A 12 year old water heater with a slow leak scores high and routes to your sales team for replacement. A clogged kitchen drain gets a standard service call booked, no sales touch. Repipe and slab leak leads score higher and route to your project manager.
Tech matching
Bookings only land on techs who cover the zip and hold the right cert: gas line, backflow prevention, jetter trained, sewer scope qualified, medical gas. No sending a residential repair tech to a commercial backflow test.
Photo capture
Hank can text a secure upload link mid call so the caller sends a photo of the leak, the unit tag, or the panel. Photos attach to the job in your CRM so techs roll with the right parts.
Commercial routing
Property type, fixture count, point of contact, and PO process captured early on commercial calls. Routes to your commercial rep instead of tying up a residential CSR for 20 minutes.

A hard freeze can 5x your call volume overnight. Hank handles unlimited concurrent calls. When a web lead comes in from Angi, Meta, or your website form, Hank dials the homeowner in under 30 seconds. Native two way sync with the CRMs plumbing shops actually run.

JobberSetup →Housecall ProSetup →ServiceFusionSetup →Go High LevelSetup →SalesforceSetup →HubSpotSetup →

ServiceTitan and FieldEdge coming soon.

Ready to plug Hank into your plumbing shop?

Live in 15 minutes. 30 day money back guarantee.

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Plumbing FAQs

Hank picks up in under a second and recognizes the language of an active flood (burst, water everywhere, flooding). Hank tells the caller to shut the main off if they can, captures the address, and warm transfers the call to your on call tech with a pre briefed summary so your tech is not asking the customer to repeat themselves at 2 AM.

Yes. Hank captures unit type (gas, electric, tankless), age, what is happening (no hot water, leaking, pilot out), and books an estimate or repair window. A 12 year old water heater with a slow leak scores high and routes to your sales team for replacement. A simple repair gets booked normally.

Yes. The intake script asks how many fixtures are affected, whether there is sewage backing up, and whether the customer has tried a plunger or auger. Slow single drains get scheduled normally. Multi fixture or sewer backups get tagged urgent and routed to a jetter trained tech.

Native two way sync with ServiceTitan, Jobber, Housecall Pro, ServiceFusion, Go High Level, Salesforce, and HubSpot. Jobs include customer history, address, fixture count, and any photos the caller texts in mid call.

Under 30 seconds in most cases. Angi, your website form, Meta. Speed to lead is the single biggest predictor of conversion in plumbing. Whoever calls first wins about half the time.