Hank the Pro is trained on the project types, terminology, and trade coordination of a real remodeling phone line.
Hank runs the full discovery on every call. Long form intake is a strength because Hank does not get tired or skip questions on call 17 of the day. An $80K kitchen with a 6 month timeline and both decision makers on the line scores high. A "just curious" price shop with no timeline gets the right rate education and a follow up sequence.
Houzz, Meta, Google Local Services, your website form. Hank dials the homeowner in under 30 seconds, before they move to the next designer on the list. High ticket buyers are price shopping aggressively. First contact wins about half the time and books the in home consult.
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Yes. Hank walks the caller through project type (kitchen, bath, addition, whole home), scope (cosmetic, mid level, gut), timeline, budget range, decision maker presence, and current home info. Long form discovery is a strength because Hank does not get tired or skip questions on call 17 of the day.
Yes. The qualification script asks about timeline, decision maker, financing readiness, and how many quotes they are getting. Tire kickers get scheduled into a follow up sequence. Qualified leads route to your sales team immediately for the in home consult.
Yes. Hank checks your design team's availability and books the consult against the right designer based on project type and zip. Bath remodel goes to your bath specialist, kitchen goes to the kitchen team, full additions go to the lead designer.
ServiceTitan, Jobber, Housecall Pro, Go High Level, Salesforce, HubSpot, JobTread, BuilderTrend, and CompanyCam are all supported via API. If you run something custom, talk to the team.
Under 30 seconds in most cases. Speed to lead matters in remodeling because high ticket buyers are price shopping aggressively. Whoever calls first wins about half the time and books the in home consult.