Both are AI sales rep products that serve service businesses. They target different segments. This page walks through the honest side by side. Comparison is based on publicly available information about Rosie and our own product.
Your business is not in the trades (cleaning, lawn, pest, professional services) and you need a generalist AI sales rep.
You do not need deep CRM sync into ServiceTitan, Jobber, Housecall Pro, Go High Level, Salesforce, or HubSpot.
You run an HVAC, plumbing, roofing, or remodeling shop and you want intake built around your trade, not a generalist script.
You run a real CRM and want jobs landing on the dispatch board with full intake, customer history, and membership tier captured.
You get emergency calls and need real triage with warm transfer to on call.
Yes. Both are AI sales rep products that serve service businesses. Rosie is positioned as a generalist receptionist for service based small businesses. Hank is purpose built for HVAC, plumbing, roofing, and remodeling shops with native sync into the CRMs those shops actually run.
Rosie covers a broader range of service business types and may be the better fit if your business is not in the trades (cleaning, lawn, pest, etc.). Rosie has been in market longer in some adjacent categories.
Trade specific intake and qualification (system age, claim status, fixture count, tech skill matching), native two way sync with ServiceTitan and other home services CRMs, real emergency triage with warm transfer to on call, and storm season call surge handling.
Pricing depends on call volume and feature scope. Hank publishes flat tiered pricing on the site (Solo $249, Crew $549, Fleet $1,249). Rosie's public pricing varies and may include per minute or per call charges depending on the plan. Always check current pricing on each site before committing.
Rosie's integration depth with ServiceTitan and other home services CRMs is generally lighter than Hank's native two way sync. Worth checking each product's current integration page directly before deciding.
Try a live demo or talk to the team about a side by side trial.